My Favorite Things

Greg Brady getting selected to be the next “Johnny Bravo” because he “fit the suit” on The Brady Bunch. Jimmy McNulty on The Wire. Any Seinfeld episode involving Frank Constanza or David Puddy. Howard Cosell on Monday Night Football. The theme...

How To Use Empathy Effectively In Letter Writing

A letter states a request in a straightforward manner, yet the recipient denies the request. Why? Because the letter lacks empathy for the recipient. Of course, the letter writer presumes empathy belongs on his or her side. After all, the writer wants something from...