The Key To Good Communication

Like you, I first read Shakespeare’s works around 8th grade. Like you, Romeo & Juliet topped the list. When I developed my business and legal writing lecture, Your Writing Is Your Brand, I used one of the play’s famous lines as an example of clear writing and,...

How To Use Empathy Effectively In Letter Writing

A letter states a request in a straightforward manner, yet the recipient denies the request. Why? Because the letter lacks empathy for the recipient. Of course, the letter writer presumes empathy belongs on his or her side. After all, the writer wants something from...

Yeats Must Have Been In A College Fraternity

Last night, more than 40 middle-aged men gathered at a restaurant in Midtown Manhattan as the skies threatened a downpour but delivered humidity instead. The purpose for the gathering was simple. The bond, singular. Fraternity boys grown into men, their hair a little...

Corporate History Done The Disney Way

Happy anniversary, Disneyland! Disneyland debuted on July 18, 1955 when its gates opened to the public for the first time. On the previous day, July 17, 1955, Disneyland debuted to a “By Invitation Only” crowd comprised of select guests, invited members of the press...